Italo is a private high-speed train operator in Italy (operated by Nuovo Trasporto Viaggiatori). It runs fast services linking major cities on Italy’s high-speed network.

How do I buy Italo train tickets?

Buy tickets online at Italo’s website or app, at station ticket machines, or at staffed counters. Booking in advance usually secures the best fares.

Can I change or refund an Italo ticket?

Change and refund rules depend on the fare class you purchased. Flexible fares allow changes and refunds; deeply discounted fares are usually non-refundable. Check the fare conditions before buying.

What is the luggage policy on Italo trains?

Italo allows passengers to bring reasonable hand luggage and larger bags. There are no strict weight limits for standard luggage, but space is shared, so label and stow larger items in designated areas.

Are seats reserved on Italo trains?

Yes. When you buy a ticket you are assigned a seat. If you travel as a group, choose seats together when booking if available.

What onboard services does Italo offer?

Italo trains typically offer Wi-Fi, power sockets at seats, onboard catering (trolley service or a dedicated lounge class offering), and clean restroom facilities. Services vary by class.

Can I bring pets on Italo trains?

Small pets in carriers are normally allowed on Italo; larger animals may require a muzzle and leash and could be subject to carrier rules. Check Italo’s current pet policy when booking.

How early should I arrive at the station for an Italo train?

Arrive at least 20–30 minutes before departure in major stations to find your platform and stow luggage. Allow more time if you need to buy tickets or check station services.

What is Italo: Italy’s Private High-Speed Train Explained

Italy’s train network is served not only by Trenitalia but also by Italo, a private high-speed train company. Introduced in 2012 as part of Italy’s rail market liberalization, Italo competes directly with Trenitalia’s Frecciarossa trains on key routes like Milan–Rome and Naples–Florence. Italo offers modern trains and comfortable seating. Their offer includes multiple service classes, like Smart, Prima, and Club Executive, catering to different budgets and travel preferences.

👉 This article is part of our Trains in Italy: How to Travel by Rail series

Why Use Italo?

Italo is a convenient choice for travelers looking for:

High-speed connections between major cities
Modern onboard amenities such as Wi-Fi, power outlets, and reclining seats
Flexible ticketing options, including discounted fares and loyalty programs

Compared to Trenitalia, Italo’s service focuses on comfort and punctuality, making it a preferred choice for business travelers and those who value convenience.

How to Buy Italo Tickets

Tickets can be purchased via:

The Italo website 🌎
The Italo mobile app
Authorized travel agencies and station kiosks

It’s recommended to book early to access the lowest fares, especially for peak travel periods.

Italo’s Main Routes

Italo connects most major Italian cities on the high-speed network. The main north–south line runs from Turin through Milan, Bologna, Florence, Rome, and down to Naples and Salerno. Other routes include services from Venice and Padua to Bologna and Rome, and from Bari and Lecce in Puglia to northern cities via Naples. Seasonal trains reach popular holiday destinations like Verona, Rimini, and Reggio Calabria. Italo’s coverage keeps growing, offering faster travel times between Italy’s business and tourist destinations.

Tips for Traveling on Italo

Arrive at the station early to locate your platform and enjoy the boarding process without stress.
Check your seat class and services included; Smart tickets may have fewer amenities than Prima or Club Executive.
Keep your ticket handy (digital or printed) for onboard checks.

✅ Key Takeaways

Italo is a private high-speed train operator launched in 2012.
It competes with Trenitalia on major routes but focuses on comfort, speed, and customer experience.
Tickets are easy to purchase online, via app, or at stations, with discounts for early bookings.
Ideal for travelers seeking reliable, fast, and comfortable train connections across Italy.

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